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Have questions or need a quote? Our team is ready to assist you with all your transformer needs.

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Frequently Asked Questions

How do I request a quotation?

You can request a quotation by filling out our inquiry form, sending an email to sales@cnhmdl.com, or calling us directly. Please include product specifications, quantity, and requirements.

What is your delivery time?

Standard delivery time is 4-8 weeks depending on product type and quantity. For urgent orders, we can expedite production with a surcharge.

Do you offer custom transformer designs?

Yes, we specialize in custom transformer designs for special applications. Our engineering team can work with you to develop solutions that meet your specific technical requirements.

What payment terms do you accept?

We accept various payment methods including T/T (wire transfer), L/C (letter of credit), and D/P (documents against payment). Standard terms are 30% advance and 70% before shipment.

Do you offer after-sales service?

Yes, we provide comprehensive after-sales support including installation supervision, commissioning services, operator training, and long-term technical support worldwide.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. We have experience with international shipping, customs clearance, and can arrange delivery to your location.